Leadership Team

Rafael Contreras
Director of Operations
915-534-7346
Rafael oversees ExpressPoint’s facilities in Texas and Mexico, ensuring best-in-class service, operations and delivery to customers around the world.

Rafael Delivers:

  • High quality service and repair from efficient, controlled, organized Texas/Mexico border facilities that average 2000 shipments per day.
  • Systematically controlled Lean Six Sigma demonstrated processes and ISO certifications that ensure best-in-class delivery, Rafael achieved ISO-9000 certification of our Mexico facility in less than one year.
  • Uninterrupted service across borders with a counter terrorism certification that streamlines border crossing without inspection. Rafael was instrumental in start-up of our border facilities.
  • A culture of excellence, quality assurance and continuous improvement that benefits our work and our customers. Rafael mentors and encourages staff with training, development and employee of the month programs.

Background

Prior to joining ExpressPoint in 2005, Rafael spent over 20 years managing operations, production and materials. He held management positions at Ansell Perry De Mexico, a textile finisher and knitter, Eaton Molded Products, a manufacturer of golf grips, and Grupo Bermudez and Elamex, providers of shelter and manufacturing services for operations moving into Mexico.

In his free time, Rafael enjoys spending time with his family and is a voracious reader.

Education and Training

  • Six Sigma Certified Green Belt
  • Lean Certification
  • 5S Certification
  • ISO 9001:2008 training
  • Bachelor of Science in industrial and electrical engineering, Instituto Tecnologico de Cd. Juarez, Mexico