Reverse Logistics

Take the Headache out of Product Returns

Managing multi-vendor product returns from diverse sources is challenging and costly. ExpressPoint is your single solution for effective product returns management.

Returns are consolidated at our ExpressPoint facilities and matched to an open RMA. You are notified when expected returns are not received. Products are scanned, sorted and dispositioned per customer specification (return to stock, repair, asset recovery or recycling).

ExpressPoint’s warranty team handles the end-to-end warranty processing on products manufactured by more than 20 OEMs including Dell, Fujitsu, Toshiba, Epson, and many others. As an Authorized Service Provider (ASP), we perform warranty repair, saving you legs of freight and providing a one-stop, high quality service solution. 

ExpressPoint Delivers

  • A single solution for cost-effective product returns management.
  • Improved asset utilization through optimal product dispositioning.
  • Authorized warranty repair service and processing for over 20 OEMs.
  • Full time, dedicated OEM certified warranty team.
  • Quick, efficient turnaround through dedicated processes and teams.
  • Reduced legs of freight by providing in-house repair.
  • Reporting including product return status, disposition, and asset recovery.